Privacy Policy

At aielts.com.au, we value your privacy. This policy explains how we collect, use, and protect your data when you use our AI-powered IELTS preparation platform.

Information We Collect

  • Personal Information: Name, email address, and payment details when you subscribe to a plan.

  • Performance Data: Your practice test results, writing samples, and diagnostic assessments.

  • Voice Data: When using our Speaking Practice module, we process audio recordings of your voice via Google LLM TTS integration to provide AI-powered feedback.

  • Usage Data: IP addresses, browser types, and how you interact with our modules.

How We Use Your Data

  • Personalization: To generate your AI study plans and track your progress.

  • AI Improvement: We may use anonymized data (responses and scores) to improve our AI scoring accuracy and feedback algorithms.

  • Communication: To send progress reminders, updates, and support responses.

Data Sharing & Security

We do not sell your personal data. We share information only with:

  • Cloud Service Providers: To host our platform and store data securely.

  • Payment Processors: To handle transactions (we do not store credit card numbers on our servers).

  • AI Service Partners: Such as Google (for TTS/Voice processing) strictly for functional purposes.